Kaizen Group is committed to protecting the privacy of our customers’ personal information.

This Privacy Policy is written for Kaizen Group.  Since 2001, Kaizen Group has provided commercial and industrial cleaning building services. 


Where does the data originate?

Kaizen Group’s own data originates from:

  • Organisations
  • Data vendors
  • Governmental and administrative public records such as business registrations, company filings
  • Public sector information (e.g. Company Registrars)
  • Regulatory bodies and law enforcement agencies
  • Kaizen Group’s World Wide Network Partners
  • Our Marketing Data originates from our customer base, previous customers, public sources, events, promotions and website visitors.

Who do we share Data with?

As required or appropriate in order to protect our website, business operations or legal rights, or in connection with a sale or merger involving Kaizen Group or its businesses. (In the event that Kaizen Group is purchased or sells parts or all of the business, the information collected will be considered an asset that can be transferred). If a court, tribunal administrative authority law enforcement agencies, regulatory authorities or government agencies, is based in a country outside the EU we would only comply with such a request if there was an international agreement (such as a mutual legal assistance treaty) in place.


Data Retention

Depending on the nature and purpose for which it was collected, Personal data is stored for different lengths of time. We store personal data in line with any applicable statutory minimum periods. This policy is reviewed periodically (usually annually).  This is to ensure it is still necessary to be retained for the purpose for which it was collected. Where there is a statutory maximum for which data can be retained, such as County Court Judgements, we will delete accordingly on expiration.


Privacy Policy: Data Subject Access Request

You have the right to request from us confirmation of whether we are processing your personal data, and if so access to that information.

If any of your personal data is inaccurate you have a right to request rectification. We are very keen to ensure the data we hold is accurate and up to date, as well as the data that we broker from others.

You have the right to object to our processing. You can request personal data is deleted or restricted in its use. In considering our response we undertake to ensure your interests, fundamental rights and freedoms are properly balanced against our legitimate interests. We will also look at whether it is still necessary to process your data for the purpose it was collected.

We will always observe your objection to receiving either our marketing team or to us passing on your contact details to third parties for their direct marketing purposes: please contact data@kaizengroup.co.uk including the name, business name, address, telephone number and email address that you wish to have excluded.

Before we are able to provide you with any information or correct any inaccuracies we may ask you to verify your identity and to provide other details to help us identify you and respond to your request.

Updating the Privacy Policy

We strive for continuous improvement in our services, processes and protecting data subject rights. We will therefore update this privacy policy from time to time. Therefore, we advise you to check this privacy policy on a regular basis, or if requested we will send it to you on a regular basis.


All complaints or concerns and appropriate resolution relating to the practices of handling personal information will be logged. Please send all complaints to: data@kaizengroup.co.uk