Kaizen Industrial Group Ltd

Internet Privacy & Cookie Policy

Effective from 7th October 2021
Last updated 7th October 2023

 

Introduction

This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

 

This is the internet privacy policy for kaizengroup.co.uk (the “Website”) effective from 13 December 2018.

 

This website is the property of Kaizen Industrial Group Ltd . The privacy of all visitors to this Website is important to us. This privacy and cookies policy explains regarding certain privacy matters and the use of cookies on this Website.

 

This policy covers all data that is shared by a visitor with us whether directly via kaizengroup.co.uk or via email. This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email. For the purpose of the Data Protection Act 1998 our data controller is Kaizen Industrial Group Ltd . For any enquiries or requests regarding data collection please email info@kaizengroup.co.uk.

 

  1. Information we may collect from you
    We may collect and process the following information about you:

 

  1. a) Information you provide to us:

You may provide us with information by filling in forms on our website(s) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you use the ‘Contact’ form or you report a problem with our site.

 

The personal information you provide may include your name, address, e-mail address and phone number. By providing us with this information, you expressly consent to our use of your sensitive personal information in accordance with this privacy policy.

 

  1. b) Information we may collect about you:

When you visit our website we may automatically collect and process details of your visits to our Website and the resources that you access including, but not limited to products you view, traffic data, location data, weblog statistics and other communication data.

 

  1. Use of cookies
    ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit.

 

We use cookies on our website for user experience, insights and measurement.

 

Our cookies collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service. We also use cookies to temporarily store your product basket.

 

Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For more information about these controls, visit your browser or device’s help material.

 

  1. Information we receive from other sources
    We use third party vendors and hosting partners to provide the necessary equipment required to run the service and may receive information about you from them. Specifically: Google Analytics and Facebook. This may be combined with other information you provide to us, as described above.

 

  1. How is your information used?
    We may use your information to help fulfil our services, to:
  • Provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
  • To meet our contractual commitments to you.
  • To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.
  • If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
  • We may use your information for marketing, to:

 

Measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, which may be based on your activity on our website; and
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them, which may be based on your activity on our website.

 

  1. Storing your personal information
    Kaizen Industrial Group Ltd collects data and stores it. We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

 

  1. Your rights
    You have the right to ask us not to process your personal information for marketing purposes. You can also exercise the right at any time by conbtacting Justin Lemm on justin@kaizengroup.co.uk>

 

  1. Access to information
    The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

 

  1. Contacting us
    We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at info@kaizengroup.co.uk.

 

Data Privacy Policy

This Privacy Policy is written for Kaizen Industrial Group Ltd. . Kaizen Industrial Group Ltd is a construction contractor . Some of the information we broker may be classified as “personal data” under European Union (EU) law. This is because it’s information relating to individuals (e.g. sole trader, partnership, company director, beneficial owner, professional etc). This privacy policy provides information we are required to give in relation to the processing of personal data under EU law.

What information do we broker and why?
UKMM processes data so that it can supply commercial data about organisations to other organisations. The purpose of this processing is to enable businesses to manage their busineses. This may be in terms of financial risks, protection against fraud, knowing who they are doing business with, meet compliance and regulatory obligations. It may also be to assist them to better understand organisations, industries and markets.

We also facilitate the licencing or selling of professional business contact information to authorized resellers. This extends to organisations for marketing and data management purposes. Therefore we broker information on businesses and business professionals. This information includes the following examples:

Company and business professional contact information. This includes name, job title, address, phone number, fax, e-mail address, domain names, and trade associations;
Detailed company profiles and statistics, including number of employees;
Background information regarding company management, such as beneficial ownership/persons of significant control,
Company operational histories, including territories, subsidiaries, affiliates, and lines of business;
Detailed trade and business credit information, including payment histories and patterns;
Business information regarding profitability, debts, assets, net worth, and business relationships;
Business compliance information from public source government and professional records, media and business publications
For our own business purposes, we also collect information such as:

Credit/debit card information in order to process certain customer payments
IP addresses of visitors to our website
Contact details of actual or potential customers
Kaizen Industrial Group Ltd does not seek to collect any information in relation to a European resident’s race or ethnic origin. Neither do we collect data on political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation, genetic or biometric data.

Where does the data originate?
Kaizen Industrial Group Ltd. own data originates from:

Organisations
Data vendors
Governmental and administrative public records such as business registrations, company filings
Public sector information (e.g. Company Registrars)
Regulatory bodies and law enforcement agencies
Kaizen Industrial Group Ltd World Wide Network Partners
Our Marketing Data originates from our customer base, previous customers, public sources, events, promotions and website visitors.
Who do we share Data with?
We share the Data (and that may include personal data) with:

Worldwide Network Partners – independent business information providers across the world with whom we have entered into commercial agreements
Customers – businesses and organisations with whom we enter into agreements to purchase or access data. Where necessary we contractually require these recipients to only use personal data for the intended purpose of the disclosure. We require that they destroy or return it when it is no longer needed.
Resellers – We facilitate the licencing of professional business contact information and are authorized resellers and/or third-party businesses for marketing and data management purposes.
Service providers – such as credit card processors, auditors, advisors, consultants, live help/chat providers and contractors, in order to support Kaizen Industrial Group Ltd. websites and business operations. UKMM contractually require these recipients to only use personal data for the intended purpose of the disclosure. We require that they destroy or return it when it is no longer needed.
UKMM may also disclose personal data:

As required or appropriate in order to protect our website, business operations or legal rights, or in connection with a sale or merger involving Kaizen Industrial Group Ltd. or its businesses. (In the event that Kaizen Industrial Group Ltd. is purchased or sells parts or all of the business, the information collected will be considered an asset that can be transferred). If a court, tribunal administrative authority law enforcement agencies, regulatory authorities or government agencies, is based in a country outside the EU we would only comply with such a request if there was an international agreement (such as a mutual legal assistance treaty) in place.

Profiling
Our customers may choose to use the information we provide for profiling or combine with other information available to them. Their decision making may be based around whether to insure or market to, extend credit, acquire, trade or partner with a business. They may use the information to predict whether a business is likely to continue trading, pay its bills on time, receive credit, whether they would be likely to purchase a product or service, where they benchmark within their industry or whether they are subject to any specific risks. We do not make any decisions about an organisation – we do not hold blacklists and we do not tell our customers whether to trade with an organisation.

Data Retention
Depending on the nature and purpose for which it was collected, Personal data is stored for different lengths of time. We store personal data in line with any applicable statutory minimum periods. This policy is reviewed periodically (usually annually). This is to ensure it is still necessary to be retained for the purpose for which it was collected. Where there is a statutory maximum for which data can be retained, such as County Court Judgements, we will delete accordingly on expiration.

Privacy Policy: Grounds for Processing
In technical legal terms we process personal data under the grounds of Legitimate Interest. UKMM’s legitimate interest is the supply of commercial data (and the marketing of our business). The purpose of this processing is to enable businesses to manage their financial risks, protect against fraud, know who they are doing business with, meet compliance and regulatory obligations and better understand organisations, industries, and markets.

Privacy Policy: Data Subject Access Request
You have the right to request from us confirmation of whether we are processing your personal data, and if so access to that information.

If any of your personal data is inaccurate you have a right to request rectification. We are very keen to ensure the data we hold is accurate and up to date, as well as the data that we broker from others.

You have the right to object to our processing. You can request personal data is deleted or restricted in its use. In considering our response we undertake to ensure your interests, fundamental rights and freedoms are properly balanced against our legitimate interests. We will also look at whether it is still necessary to process your data for the purpose it was collected.

We will always observe your objection to receiving either our marketing team or to us passing on your contact details to third parties for their direct marketing purposes: please contact Kaizen Industrial Group Ltd..com including the name, business name, address, telephone number and email address that you wish to have excluded. contact Justin lemm at email@kaizengroup.co.uk.

Before we are able to provide you with any information or correct any inaccuracies we may ask you to verify your identity and to provide other details to help us identify you and respond to your request.

Updating the Privacy Policy
We strive for continuous improvement in our services, processes and protecting data subject rights. We will therefore update this privacy policy from time to time. Therefore, we advise you to check this privacy policy on a regular basis, or if requested we will send it to you on a regular basis.

Complaints
All complaints or concerns and appropriate resolution relating to the practices of handling personal information will be logged. Please send all complaints to: Kaizen Industrial Group Ltd.